Cancellation and refunds

Short version: cancel any time before your renewal date and you are not charged again. Payments already made are not refundable.

How billing works

Your plan renews every month on your renewal date through Stripe, automatically, until you cancel.

Cancelling

You can cancel any time from Billing inside the app. Your plan keeps working until the end of the period you have already paid for, then stops. Nothing is deleted the moment you cancel.

To avoid the next charge, cancel before your renewal date. That date is shown in Billing. A cancellation made on or after the renewal date takes effect for the following period, not the one that just renewed.

Refunds

Payments are not refundable. That includes partial months and time you did not use. There is no charge you cannot avoid: cancelling before your renewal date stops the next payment. Because of that, we do not issue refunds once a payment has been made.

Failed or missing posts

Dailyz depends on Instagram, Google, Pexels and Stripe, and a single provider can have a bad day. If a post does not publish it stays in your queue and is retried; a provider outage is not a reason a payment is owed back, but if something is genuinely wrong on our side, email support@getdailyz.com and we will make it right.

Your data

Cancelling ends billing; it does not delete your account. To remove your data, delete your account or connection as described in the privacy policy and data deletion page.

Contact

Questions about a charge or a cancellation: support@getdailyz.com.